what we do

LISTEN. UNDERSTAND. SUGGEST.

It’s your business and first we have to listen, take time to understand and then suggest technologies that might help. We bring our knowledge of what’s possible, guided by the needs and ambitions of you and your company. It’s important that we build strong relationships with all of our customers and their staff. In many, we act as the primary point of contact for any support issue and so become a technical resource that helps a business to plan. Hopefully you’d find us open and approachable.

Computer

Support

We can provide hardware and software from all manufacturers. Our engineers work onsite, via remote support and also carry out workshop repairs. We can complete component repairs (to board level) on all desktops and laptops.

Servers

& Networks

Servers and switches, one office or many we’re small business infrastructure specialists. We can help you store, secure and then access your data from anywhere.

Local

Support

Whilst we often provide support remotely, we understand the benefit of being just down the road. So we prefer to support businesses locally and our customers tell us they prefer this too.

Learn More

IT Support

Who We Are

Based on the Oxfordshire/Buckinghamshire borders. We provide IT support to small business customers in both counties. This can be onsite, with our helpdesk over the phone, on a remote connection or by completing repairs in our workshop. We offer both ad-hoc and contracted support, can look after your networks, PC and servers and also offer field support for remote workers. Use the contact page to ask a specific question or follow us with social media to keep in touch.

Our News How Can We help?

Our Support

How Can We Help?

Choose from one of our services below for more information

SMALL BUSINESS SUPPORT

Through the use of the latest technology and online services, Turncloud helps small businesses with their IT infrastructure and systems.

Through our experience of systems, servers and networks and our awareness of the latest cloud solutions, we can suggest the best use of technology to help your business grow.

We’re not a consultancy. We can carry any project through from design, to planning and then implementation. We can then provide ongoing support for your systems, developing an indepth knowledge of the way you work and your business goals. Every business, every installation, is different. Get in touch to discuss your systems and how Turncloud might help you.

NEW SYSTEMS & REPAIRS

We build desktop PC systems as well as supplying new machines from all the major manufacturers. We can supply laptops or desktops and we also build high performance CAD systems too.

All the machines we supply are tested in our workshop before delivery and we handle any problems detected at installation. We can deliver machines for self install or integrate them in to your current network and handle any data transfers and software installs required. Talk to us about what you need to achieve – if you have a specification in mind then let us know or perhaps we can suggest something.

We also offer a complete repair service and can fix most hardware and software faults on almost all hardware. We complete repairs down to board level too, so ask before you assume the worst.

SERVERS, NETWORKS & THE CLOUD

No server, one server or several – in your office or in the cloud – we support customers with all of these.

We are very experienced with Microsoft Small Business servers, Microsoft Exchange and Microsoft SQL Servers as well as cloud storage, personal cloud and NAS servers.

We can upgrade your existing setup, migrate you to the cloud or perhaps a bit of both. Whatever your current data storage and application requirements, we’ve got a wealth of experience to pass on.

REMOTE & FIELD TEAM SUPPORT

Whether occasionally or frequently, you or your staff are bound to need remote access to email, data and systems at some point. The speed and effectiveness of these links is going to have a direct impact on your business yet it doesn’t have to be costly or complicated. Technology has moved on hugely and we can now provide all sorts of remote working at very little cost

Do you have a team of people in the field? – Perhaps you have a sales or field marketing team, or engineers on the road. Supporting a large group of remote workers can become a headache for office staff. You can hand this responsibility over to us and we’ll support their access to your network and the hardware they use to make that access. We can provide new equipment, prepare it, support it and repair it if required whilst keeping a comprehensive inventory. We become the first point of contact for your staff in the field making sure they can work at all times.

WE’RE HERE

WE’RE HERE TO SUPPORT YOU IN LOTS WAYS

In addition to the wider issues of infrastructure and data security, we can also assist with the more day to day problems of PCs, printers and other technology. As you’d expect, we supply equipment, support it though our helpdesk and carry out repairs where appropriate. Get in Touch! ›

Help

Desk

Accessible by phone or electronically, our cloud based system gives you up to date access to faults in progress.

New

Systems

We supply PC hardware, software and peripherals from any manufacturer or built to specification

Repairs

We complete board level repairs, screen replacements etc on almost all types of hardware.

Networking

From network cabling to branch office connections we can fit, manage and maintain any small business network

Specialist

Hardware

We design high performance CAD and graphics systems for GPU intensive applications

Field

Support

We provide total support for field sales, engineer and marketing teams including Helpdesk cover, hardware inventory and device provisioning

TurnCloud

Technology support for small businesses

FREE LUNCHTIME TECH TALKS. We provide the coffee (or tea) and you bring your lunch if you wish. We hold an informal discussion or training session on technical issues for small businesses.

No booking is necessary - we start at 12:30 and the session lasts about an hour. no need to book, just turn up to: Crendon House, Drakes Drive Ind Est, HP189HT

what we do

LISTEN. UNDERSTAND. SUGGEST.

Computer

Support

Servers

& Networks

Local

Support

IT Support

Who We Are

Our Support

How Can We Help?

Small Business
Support

New Systems
& Repairs

Servers, Networks
& The Cloud